B. BAKİ Et Al. , "An application of integrating SERVQUAL and Kano's model into QFD for logistics services:A case study from Turkey," Asia Pacific Journal of Marketing and Logistics , vol.21, no.1, pp.106-126, 2009
BAKİ, B. Et Al. 2009. An application of integrating SERVQUAL and Kano's model into QFD for logistics services:A case study from Turkey. Asia Pacific Journal of Marketing and Logistics , vol.21, no.1 , 106-126.
BAKİ, B., Sahin Basfirinci, C., AR, İ. M., & Çilingir Ük, Z., (2009). An application of integrating SERVQUAL and Kano's model into QFD for logistics services:A case study from Turkey. Asia Pacific Journal of Marketing and Logistics , vol.21, no.1, 106-126.
BAKİ, BİRDOĞAN Et Al. "An application of integrating SERVQUAL and Kano's model into QFD for logistics services:A case study from Turkey," Asia Pacific Journal of Marketing and Logistics , vol.21, no.1, 106-126, 2009
BAKİ, BİRDOĞAN Et Al. "An application of integrating SERVQUAL and Kano's model into QFD for logistics services:A case study from Turkey." Asia Pacific Journal of Marketing and Logistics , vol.21, no.1, pp.106-126, 2009
BAKİ, B. Et Al. (2009) . "An application of integrating SERVQUAL and Kano's model into QFD for logistics services:A case study from Turkey." Asia Pacific Journal of Marketing and Logistics , vol.21, no.1, pp.106-126.
@article{article, author={BİRDOĞAN BAKİ Et Al. }, title={An application of integrating SERVQUAL and Kano's model into QFD for logistics services:A case study from Turkey}, journal={Asia Pacific Journal of Marketing and Logistics}, year=2009, pages={106-126} }